Total Cost of Ownership (TCO)
TCO exists to defeat sticker-price comparisons. A $3,000 template site with $200/month maintenance, plugin licenses, and a rebuild in year three costs more over 24 months than options with higher upfront prices, before counting performance-related revenue loss.
For web infrastructure, a TCO model should include: build cost, hosting and platform fees, maintenance and updates, content changes, security incidents, and expected lifespan before the next rebuild.
TCO framing also clarifies the CapEx/OpEx choice: paying a large sum upfront versus subscribing to managed infrastructure is a cash-flow decision, but only TCO reveals which is actually cheaper.
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