AI automation for small businesses
The repeat work in your business, done by a tool that knows your business.
Every owner I work with has a list of things that eat an evening a week: the monthly numbers, the quote that has to be typed up, the lead that sat unanswered, the post that never got written. I set up AI tools to do that work the way you would, from your own data, and I run my own agency on the same setup. Scoped on a call, priced before I start.
For an owner who is the bottleneck
This is not a chatbot on your website. It is the back-office work you keep meaning to hire for, handled by tools that read your files, your inbox and your numbers, and hand you a draft or a done task instead of a blank page. You stay in the loop on anything a customer sees.
Four kinds of thing I set up
Drafting and reporting
Monthly reports, proposals, review replies, social posts and emails drafted from your own data and your own voice, ready for you to edit and send.
Intake and back office
New leads sorted and answered, quotes drafted from a form, invoices and follow-ups queued. The work that happens between the phone ringing and the job starting.
Research and monitoring
Competitor and market checks, keyword research, audits and price scans that run on a schedule and land in your inbox as a short readout.
Your own AI workspace
A setup where the AI knows your business: your services, prices, customers, standards and files. Set up once, then it stops asking you the same questions.
Built on Claude and the tools you already pay for. Nothing runs without your say on the first pass, and everything it writes is yours to edit.
I use it in my own work
Every client's monthly report rests on thousands of keywords and where the client ranks for each one. AI handles collecting that data, so my time goes into reading it and deciding what to do next.
If the tool you need is software rather than automation, a portal or an app your crew fills in, that is custom development, and the two often go together.